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Help Center
  1. Help Center
  2. Salesforce Support

Salesforce Support

Welcome! You can raise a request for Salesforce Support using the options provided.

  • Account/Contact Merges

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Account/Contact Updates

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Data Issues

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Report Request

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Report Request - 5-7 Business Days

  • New Feature Request

    New Project - 1-2 Weeks Minimum

  • New Project / Integration Request

    New Project - 1-2 Weeks Minimum

  • Salesforce Support Request

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Pardot Support

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Cleanup/Maintenance

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Configuration Change

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

  • Fonteva-Related

    Senior Staff Request - 1-3 Business Days
    High Priority Request - 3-5 Business Days
    Standard Support Request - 5-7 Business Days

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